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FAQs
Frequently Asked Questions
  • How do I book a photo booth?
    There are two ways to book our photo booths: 1. Go to the PRICING page and select BOOK NOW above the package that you're interested in. 2. Call us at 240-391-7432.
  • Is there a deposit due upon booking?
    Yes. We require a 50% deposit to hold your requested date.
  • How do I make the deposit?
    Once we receive your booking information, we will send you an invoice that can be paid with any major credit card.
  • Can I pay with a check?
    Yes. You may pay with a bank check.
  • Is my deposit refundable?
    We will issue a refund if we're notified of the cancellation 7 days prior to your event. Deposits will not be refunded if we're not notified at least 7 days before your event. We must receive a cancellation request in writing to: info@thesocialboothmd.com.
  • Can I change the date of my event?
    Yes. You can change the event date as long as it is available. The deposit will transfer as well.
  • Is there a set-up fee?
    No. Set-up is included as part of your rental.
  • How much set-up time do you need?
    We arrive 45-60 minutes before the rental start time. Set-up time is 30 minutes.
  • How much space is required for the Booths?
    We will need a space of 9ftx9ft.
  • How do I operate the Booth?
    A booth attendent will be on-site for the entire event to assist your guests.
  • Will my photos be customized?
    Yes. Our graphic designer will send a sample of how your instruction screen and photo templates will look.
  • How many pictures are my guests allowed to take?
    Guest are welcome to take as many photos as the would like. The final 15 miutes of your event we will only proved an electronic sharing option for photos taken. During this time we will print additional duplicates of any photos taken with multiple guest in them.
  • What is the difference between an Open Booth and Enclosed Booth?
    An Open Booth consists of a stand and backdrop in an open area. An Enclosed Booth offers a private setting inside of an Inflatable closure.
  • What is the required space for the booths?
    We will need a space of 9ftx9ft.
  • Can the booths be set-up outdoors?
    Yes. The photo booths can operate outdoors, yet cannot operate in inclement weather. Refunds will not be provided if the weather causes the event to end earlier than the booked time.
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